1. Introduction
Welcome to Al Tareeq Kitchen Equipment (“Al Tareeq”, “we”, “us”, “our”). By accessing or using our website (the “Site”), you agree to abide by these Terms and Conditions and all applicable laws and regulations.
2. Use of the Site
- You must be at least 18 years old or have parental/guardian consent to use the Site.
- You agree to use the Site for lawful purposes only and not engage in activities that disrupt or harm our services or any third-party systems.
3. Account Registration
- To place orders or access certain features, you may be required to create an account and provide current, accurate information.
- You are responsible for maintaining the confidentiality of your account and all activities conducted under your credentials.
- Notify us immediately of any unauthorized account use.
4. Product Information & Pricing
- We strive to display accurate product descriptions, pricing, and availability; however, errors or omissions may occur.
- If an error leads to an incorrect order, we will attempt to contact you to confirm before shipping.
- All prices are listed in AED and may be revised without notice.
5. Orders & Acceptance
- Placing an order does not guarantee acceptance by Al Tareeq. We reserve the right to decline or cancel orders at our discretion.
- Order acceptance occurs only upon shipment of the products, and we will notify you accordingly.
6. Payment Terms
- We accept the payment methods listed on the Site.
- Payment is processed at the time of order confirmation.
- Incomplete payments or payment disputes may result in order delays or cancellations.
7. Shipping & Delivery
- Shipping terms, delivery methods, and estimated delivery times are detailed on our Shipping Policy.
- Title and risk of loss transfer to you upon delivery as defined in our Shipping Policy.
- Any shipping issues or damages must be reported in accordance with the Shipping Policy.
8. Returns & Refunds
- Returns and refunds are governed by our Returns & Refunds Policy, with specific timeframes and product condition requirements.
- Contact customer service to initiate a return.
9. Intellectual Property
- All intellectual property on the Site, including logos, product photos, text, and design, are owned by or licensed to Al Tareeq and protected by copyright, trademark, and other laws.
- No content may be used, reproduced, or distributed without our express written consent.
10. User Content
- If you submit reviews, comments, or other content, you grant us a non-exclusive, perpetual, royalty-free license to use, modify, and publish it.
- You are solely responsible for your submitted content and agree it does not infringe on any third-party rights.
11. Disclaimer of Warranties
- The Site and its contents are provided “as is” and “as available,” without warranties of any kind, express or implied.
- We disclaim all warranties, including MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, and NON-INFRINGEMENT.
12. Limitation of Liability
- To the maximum extent permitted by law, Al Tareeq and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products.
- Our total liability is limited to the amount you paid for the relevant product(s).
13. Indemnification
You agree to indemnify and hold harmless Al Tareeq, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from:
- Your use of the Site;
- Your violation of these Terms;
- Your violation of third-party rights.
14. Governing Law & Dispute Resolution
- These Terms shall be governed by and construed in accordance with UAE law.
- Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved by the appropriate courts in Sharjah, UAE.
15. Changes to the Terms
- We reserve the right to update or modify these Terms at any time. Changes take effect when posted.
- Continued use of the Site after changes constitutes acceptance of the updated Terms.
- We encourage you to review these Terms periodically.
16. Contact Us
If you have any questions about these Terms, reach out to us:
- Email: info@altareeqkitchen.com
- Phone: +971 52 367 4132 or +971 6 579 6966
- Address: Industrial Area 11, Sharjah, UAE, P.O. Box 77960